Bring us into your team......
Similar to your electrical, security or cleaning contractors, we work as part of the ’extended event team’, we will work with you prior to the event to see what feedback you need and who you need it from. With you or your event manager, we agree the range of topics, how we approach your visitors or exhibitors and the onsite reporting process so you can get live feedback on important venue issues while the event is in progress.
Did your visitors enjoy their experience? maybe/maybe not, either way they should enjoy the opportunity to provide feedback so we mix in a ’conversation’ through the formal survey that includes the areas that you need feedback on and some you may not have even thought about... the net result is whether your visitor provides positive or negitive comments, they leave knowing you value their loyalty and looking forward to their next visit.
Exhibitors want to sell products or gain brand exposure, their show experience starts at setup and ends when they run down all the leads they got at the event, hopefully with increases in sales and new accounts along the way. You need to know how well your event operations team worked for your exhibitors and we can get right into the heart of that with our standard survey process. We also get testimonials that can be used in your marketing campaigns, data for your sales teams and metrics for your event operations team.
We can put an industry value on your event and even give you an idea of how your next event will shape up in terms of visitors, exhibitors and floorspace needed.
We stress the independence of our survey process with your visitors and exhibitors and apart from getting feeeback on the issues most important to you, this approach always means that we capture additional feedback that will help you develop your event into the future...
